Last updated:
Who we are
Fleet Incident Management is an insurance-broking business based in Nottinghamshire, providing motor fleet insurance and incident support to operators of small commercial fleets. We are responsible for the personal information described in this policy.
Information we collect
- Details you give us through our contact form, such as your name, company, email address, phone number, vehicle registration and message.
- Information needed to arrange or administer your insurance, such as vehicle schedules, driver details and incident records.
- Information about how you use this website, collected by analytics cookies — only if you accept them.
How we use your information
- To respond to your enquiry.
- To arrange, renew and administer your insurance.
- To support you when you notify an incident, including passing information to your insurer.
- To improve this website, if you accept analytics cookies.
- To meet our legal and regulatory obligations.
Our lawful basis
We use your information where it’s needed to provide a service you’ve asked for, where the law requires it, or where we have a legitimate interest in running our business. We only use analytics cookies with your consent.
Who we share it with
We only share information where it’s needed: with insurers and others involved in arranging your cover or handling an incident, with service providers who help us run our business and this website, and where the law requires it. We never sell your personal information.
Google Analytics is provided by Google, which may process data outside the UK with appropriate safeguards in place.
How long we keep it
We keep your information only for as long as we need it for the purposes above, including any period required by law or our regulators.
Your rights
Under UK data protection law, you can ask to see the information we hold about you, ask us to correct or delete it, restrict or object to how we use it, and ask for a copy to be transferred. Where we rely on your consent, you can withdraw it at any time.
To make a request, please use our contact form. If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.
Cookies
Cookies are small files stored on your device. We store your cookie choice so we don’t have to ask on every page, and we only set Google Analytics cookies if you accept them.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
fim-consent |
This website | Remembers your cookie choice (essential) | Until you clear your browser data |
_ga |
Google Analytics | Distinguishes visitors (only with consent) | 2 years |
_ga_<ID> |
Google Analytics | Keeps track of your visit (only with consent) | 2 years |
You can change your mind at any time. If you withdraw consent, we remove the Google Analytics cookies from your browser.
You can also block or delete cookies in your browser settings.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.